Most leads don't say no — they just go quiet. Opova AI runs automated SMS and email sequences that keep following up with new leads and reactivate old customers in your database, so revenue you already paid to generate doesn't get left on the table.
Every unbooked estimate, every past customer who hasn't returned in a year, every lead that went cold after one call — it's revenue that's already been paid for once, and is now just sitting untouched.
Staff send one message, get no reply, and move on — while the lead may simply have been busy that day.
Past customers who haven't booked in months or years rarely get a reason to come back on their own.
Manual follow-up depends on staff remembering, and remembering doesn't scale past a handful of leads.
Batch email blasts get skipped — leads respond to timely, relevant, personal-feeling messages instead.
Two connected engines run in the background: one for brand-new leads, one for your existing customer base.
"We had years of past customers just sitting in a spreadsheet. The reactivation campaigns brought a meaningful number of them back in the first month — jobs we would have never chased down ourselves."
Sequences are triggered by real behavior — a form fill, a missed booking, or time since last service — and combine SMS and email, not just batch-and-blast emails.
Yes — reactivation campaigns are built specifically to re-engage dormant customers in your existing database with relevant, timely offers.
Sequences run automatically once approved, and any reply that needs a human touch is flagged and routed to your team in real time.
Request a demo below, or explore live reactivation examples on the homepage.
Tell us a bit about your business, then pick a time — submitting the form will take you straight to our scheduling calendar.
