A missed inquiry call often means a lost new client, and a skipped rebooking reminder means a lost repeat visit. Opova AI answers every call, texts back missed inquiries, and automatically reactivates clients between treatments.
Front desk staff are busy checking in clients and running treatments — which means new inquiry calls and rebooking reminders often get deprioritized, leaving gaps in the schedule.
Prospective clients calling to ask about a treatment often don't leave a voicemail if nobody answers.
Clients due for their next treatment often don't rebook without a timely, personal-feeling reminder.
Many clients browse and inquire about treatments in the evening, after your front desk has closed.
Cancelled appointments leave valuable treatment-room time empty unless it's filled quickly.
From the first inquiry to the next rebooking, every step is automated and tailored to a med spa's client journey.
"Clients used to fall off our books between treatments and we'd never notice until they were long gone. Now the reactivation messages go out automatically and we're rebooking clients who would have otherwise just disappeared."
Yes — it can be configured to book specific treatments and match clients to the right provider or room based on your calendar.
Yes — automated reactivation sequences reach out based on typical treatment intervals to encourage rebooking.
Yes — messaging and call scripts are customized to match your spa's voice and client experience standards.
Request a demo below, or read the full med spa case study on the homepage.
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